Everything is about relationships. (Marketing, too.)
That extends to things we do after the sale. After all, it’s much easier to keep a client than to find a new one. If your client relationships aren’t as strong as you’d like them to be, it may be time to put your focus there. And yes, as a solo biz owner, you’ve already got a bazillion things on your plate.
Which means it’s easy for your client relationships post-sale to sometimes fall to the way side. But it’s not just time (or lack of it that gets in the way).
Nope, our efforts can also fall victim to the piddly amount of creativity we’ve got left over at the end of the day. I’d like to help you with that. Here’s a list of ways to express your gratitude to your paying clients. It’s by no means an exhaustive list. The great thing is, if you notice something missing, you can add to it!
Let’s help each other put more gratitude back in our day-to-day interactions.