Marketing Strategies
Brand Turnaround: An Interview with Karen Post, the Branding Diva
Karen Post, aka the Branding Diva, has a great new book called “Brand Turnaround: How Brands Gone Bad Returned to Glory…and the 7 Game Changers that Made the Difference.“ I spoke with her earlier this week on the Word Cafe podcast. Here are the highlights....
The Downton Abbey Guide to Building a Passionate Tribe
You may not know Lady Gaga from Lady Grantham. Yet. But the odds are good that you do. Why? Because Downton Abbey is one of the most popular British sensations to hit the US (and the world) since…well, The Beatles. And it’s not just because the characters have...
NaNoWriMo: Postcards and Love Letters from the Chef
November is National Novel Writing Month (aka NaNoWriMo). And, even though I won’t be working on my novel, I want to push myself to create some new writing habits. At first I thought I’d try my hand at short stories. But then I remembered my Box... I have...
My Big Why: On Motives, Mentors, and Defining Moments
Every hero has one: an origin story. Bruce Wayne watched a mugger brutally kill his parents when he was just a child. Peter Parker found his inner hero after a radioactive spider bit him. Buffy discovered she was “The Chosen One” and learned to leverage her slayer...
Storytelling à la Reality TV: What The Next Food Network Star can teach you about marketing
I'm normally not drawn to reality TV shows. I'll admit a wee addiction in the past -- especially the early years of American Idol and The Apprentice. But I nipped those habits in the bud after a few seasons. It was easy. I just cancelled my cable. But at the beginning of this year, I moved in with my boyfriend and rediscovered my love of reality TV through The Next Food Network Star. The main idea of the show is to find the next FN "star" (while also promoting FN and its current cast). But here's what you can learn from watching...
Visual Marketing: A Review and Interview with the Authors
I recently spoke with Anita Campbell of SmallBizTrends.com and BizSugar.com and David Langton of Langton Cherubino Group — the co-authors of “Visual Marketing: 99 Proven Ways for Small Businesses to Market with Images and Design.” If you’d like...
Turbo-Boost Your Brand using Social Media (+ 4 Unique Ways to be Human)
Four Calling Birds… It’s Day 4 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment we’ve got an awesome case study on how to do things that work, plus I give you four new ways to...
Your Secret Sauce: 9 Steps to Create an Addicting Brand
If you’ve been a freelancer or a small business owner for even a few months, I’m sure you’ve heard the advice, “Differentiate, or die.” The experts are like a dog with a bone: “Nail down your USP, if you want to succeed,” they say....
A Solid Brand Begins with One True Passion
On the first day of Christmas, my true love gave to me: a partridge in a pear tree… Welcome to Day One of my 12 Days of Branding series. Each day — from now until Christmas* — you’ll be gifted with branding advice, case studies and more. If...
Marketing: It’s Not What You Think (and, Why Knowing the Truth Matters)
During our mentoring wrap-up call last week, I asked Zeus for some feedback. I wanted to know what I might’ve done better or differently during our time together — something that could’ve possibly made a bigger difference to him and his marketing...
Stop Talking and Listen! Making Sales by Fulfilling Customer’s Needs
This is a guest post by Gina Smith So, you’ve perfected your pitch. You’ve spent hours understanding the needs and desires of your customers. You’ve created the best possible products and/or services. You’ve rehearsed in front of family,...
Book Marketing Lessons from a Finance Rockstar
As the President of Small Business Finance Forum, Nicole Fende, aka the Numbers Whisperer™ is a credentialed actuary with experience as a Chief Financial Officer, Investment Banker, and successful entrepreneur. She’s also the author of the new book, “How...
11 Tips for Making Your Brand a Word-of-Mouth Superstar
11 Pipers Piping! It’s Day 11 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment we look at what needs to happen in order to get people talking about your brand. If you know me at all, you know that...
Build Your Brand and Your Business Without Cash (A True Story!)
When I first started my consulting practice I used a combination of just three funding sources: savings, credit cards and a little thing called barter. Bartering can be great fun — especially when you find someone who has what you need and who needs what you...
How to Keep Bears from Eating Your Business
If you’ve ever been camping in bear country, you know the drill. Lock up your food. Keep your trash safely stowed. And for cryin-out-loud, don’t feed the bears! When it comes to your business, it’s also a wise idea to safeguard something...
The PB&J Guide to Building a Tasty Brand
Peanut Butter and Jelly. Two simple, timelessly appealing ingredients. Like most of us, you probably became a fan in childhood. Of the PB&J, I mean. I know it was the only thing my little brother would eat. Period. White bread, creamy peanut butter and grape jelly...
Lovably Unpopular: An Interview with Erika Napoletano and a Chance to Win Her New Book
Unless you’ve been living under a rock, you know that around here, figuring out your Secret Sauce is a pretty huge deal. That’s why I was so excited about the chance to talk with Erika Napoletano (the person behind the persona at RedHeadWriting.com)....
Can You Fail-proof Your Business?
(Hint: Not Bloody Likely) You’ve all heard Ben Franklin’s infamous quote: “…in the world nothing can be said to be certain except death and taxes.” Yes, we’ve got a slew of new technology now, but unless there’s a magic spell...
How Well Do You Tell Your Brand’s Story?
This past weekend I attended (via simulcast) Andrea Lee‘s Lasting Lead Generation event. It was three days of fabulous teaching, coaching and delivery of actionable content. And I gotta say, she really knows her stuff! One of the first exercises she had us do...
Case Study: Using Email Marketing to Deepen Relationships
Last month in the Digital Dining Room, the group’s mission was to create a welcome email that would help them get to know their subscribers on a deeper level. Here’s how we got them there: Step One: Brainstorm three questions they could ask a new...
Vision and Mission: Your Two Brand Messengers
Two turtle doves… It’s Day 2 of the 12 Days of Branding. If you missed Day 1, you can find it here. In today’s installment we talk about two important foundations for any brand: The Vision and Mission. If you could wave your magic wand and create a...
Features vs. Benefits: The Stories that Produce Sales
The $64,000 question is: Do your customers want to buy what you're selling? If you've done your homework (i.e., market research), and you know without a doubt that your product or service is something people need and/or want, yet you still fail to generate sales, then there's something missing in your marketing messages. In short, you're not "speaking" your customer's language (either online or in person).
How to Launch During the Holidays without Crying in Your Wine
This is a guest post by Michelle Nickolaisen. Launch stress is awful at the best of times, but it’s definitely not something you want to have mess with your holidays. There are a lot of factors to launching during or after the holidays without ripping your hair...
Your Signature Dish: How to Create a Product or Service that Sizzles AND Satisfies
Noise. Bloat. Overcrowded marketplaces. Saturated industries. I won’t kid you. It’s an uphill battle to create the right offer — a product or service — that stands head-and-shoulders above those of your competitors. And that battle? It’s...
Boost Awareness by Piggybacking on a Bigger Brand
Earlier this week, I talked with Abe and Rick of Ruzuku.com — an online platform created to make it “ridiculously easy” to teach better classes on the web. Ruzuku first came onto my radar when Abe posted this question on my “It’s All...
10 Ways to Spice Up Your Writing and Let YOUR Voice Shine Through
Your writing is tight. Authoritative. You're already speaking directly to one reader. Not using jargon. And yet...It still sounds like it could've been written by anyone in your industry. Here are 10 ways to make sure YOUR voice and personality shine through your writing.
What Small Biz Owners Can Learn from Superbowl Ads (Besides How to Waste Ungodly Amounts of Money)
I must confess: beyond the pleasures that come with watching a slew of manly men in tight pants run around and get sweaty, I’m not really a fan of football. I watch to support Mr. Perfect’s interests and because (let’s face it) he’s holding the...
How to Avoid Being Killed by Evil Chef Robots
Have you met this guy? He’s a very sneaky sort of villain. He’s what we call around here an Evil Chef Robot. And he’s just one of several marketing-type enemies that could hurt your solo business. Let’s take a look-see, shall we? How to Spot...
How to Stand Out from the Crowd and Build Something that Matters
I have news for you. I’m not Brian Clark. I don’t have his name recognition or his mad copy writing skillz. I’m also not Danielle LaPorte or Marie Forleo or even Danny Iny. Nor am I looking for World Domination. And it’s not that I don’t...
Feed Us a Story
Stories are food. Feed everyone and be willing to let them feed you, too. Remember humans love stories — it’s hardwired into how we learn and grow. Why did you start your business? That’s a story. Who are your best customers (and what makes them the best)? That’s...
Bigger Bang for your Marketing Bucks (and grocery dollars)
A guest post by Nicole Fende, the Numbers Whisperer™ We’re going to start by talking groceries. Don’t worry, I’ll sneak in the finance. Since Tea is the Chef, groceries seem appropriate. When you go to the grocery store you may be like me, and have a list. Big shout...
Social Media is Bullshit: An Interview with the Author, Brandon Mendelson
Meet Brandon Mendelson (aka BJ Mendelson), an ex-marketer whose recently published book, “Social Media is Bullshit,” has been getting mostly favorable reviews. (A lot of the flack comes from folks who make a living from social media.) You can listen to the...
Wordification: Cook Up a Creative Title, Brand or Product Name
You’ve seen other people do it. Stephen Colbert used to do it all the time. George Bush (Jr) is probably still doing it. Both of them got pretty famous for their efforts (although, for different reasons). That word they create is sometimes called a portmanteau,...
Am I Doing My Marketing Right?
I’m currently conducting a 13-week teaching/gamification experiment called “Prosperity’s Kitchen.” It’s an online class for solopreneurs to learn the ins and outs of marketing themselves in the digital world. The twist? It’s...
Case Study: Creating an About Page that Works
Did you know that your About Page is one of your website’s most important tools? For some of us, it’s probably one of THE most-visited pages on the entire site. And that’s because people want to know who they’re about to do business with. Are...
Your Bank Account is Half-Full Because Your Marketing is Half-Hearted
You have a pretty good understanding of what needs to be done (marketing-wise) in your business. You read all the advice (it’s pretty much the same from blog to blog). You know you need a marketing plan. You know you need to do x-y-z on a regular basis. But...
Expressing Brand Values: 3 Case Studies
…Three French Hens! It’s Day 3 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment I give you three examples of small business brands with solid core values that know how to walk the...
Biggest Business Lesson of the Year: Be (Gasp!) Human
Earlier this month, I talked about the Bears (and how to keep them from eating your business). That post sort of explains the comeback to small biz ownership I made last year. But it’s not the whole story. Nope. See, this is the anniversary of something pretty...
Dinner Conversations: Engage Your Fans Online
Troll the interwebs and you'll find plenty of advice on how to avoid killing your business relationships with email and other technologies. We've all gotten so used to texting, tweeting and tagging each other, that we've forgotten how important it is to actually use our phones. And I'm just as guilty as the rest of you. So how do you bridge the gap? How do you turn an online lead (like a Facebook Fan) into a paying customer?
Context Matters: How to Stop Confusing People and Connect With a Hungry Audience
Meet Joshua Bell. He’s HUGE in the classical music world. A few years ago, he posed as a street musician in in Washington DC, and nobody paid him any attention. Normally, if you want to see this guy play, you have to shell out a minimum of $100 (that’s for...
30 Must Reads: My Best Marketing Reading List
I love to read (duh). And when I’m not reading supernatural romances, I’m devouring nonfiction business and self improvement titles. (Amazon loves me!) The following list encompasses some of my favorite, and most recommended titles in the field of...
Solopreneurs and Online Marketing: What’s Working, What’s Failing
Just last month, we wrapped up a survey here on the topic of Solopreneurs and their online marketing practices. The goal? To find out exactly what folks are doing, what’s working for them and what’s failing. To establish some benchmarks — not...
Schrödinger’s Email List: Are Your Readers Dead or Alive?
If you’re any sort of geek, you know about Schrödinger’s Cat. Is it alive? Or isn’t it? You won’t know until you open the dang box. Which brings me to next point: Your eMail list is a lot like that cat. If you think you have one, but you never...
(Infographic) If Your Blog Were a Beer, What Kind Would it Be?
I always love when food (or in this case, drink) and marketing come together. Once you’ve read thru this infographic, share what flavor you think your blog is in a comment below… If Your Blog Were A Beer… infographic by...
Quirky Much? How Your Oddities, Flaws and Peculiar Habits Help Build a Stronger Brand
You and I may never meet in real life. So there are a few things you might never learn about me. The fact that I’m 6 ft. tall, for instance. Or, that I generally operate on the “piles and post-its” filing system. (But those are just surface quirks....
Case Study: Create a Content Strategy to Support Your Launch
Last month in the Digital Dining Room, the group’s mission was to identify their main business goal for the final quarter of the year and then to develop a content strategy to support it. Here’s how we got them there: Step One: Brainstorm ideas using a...
Collaborate in the (Online) Kitchen and Yield Exponential Results
Have you ever tried to do something big? No, I mean, massively huge -- something even a little audacious? If you haven't, you're missing out on one of the best adventure of your life. But if you have, then you know you can't really pull off something enormous without the help of other people. Which is why my Entrepreneur's Manifesto calls you to "Collaborate in the Kitchen. Here's a story about one woman who is doing just that...
Your Brand and the Marketing Rule of 7
Seven Swans a-Swiming! It’s Day 7 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment we’ll dive into the Marketing Rule of 7. Never heard of it? Read on! Let’s start off today with a visualization...
10 Solid Tips for Marketing Your Online Courses
This is a guest post from one of our Digital Dining Room members, Abe Crystal of ruzuku.com. If there’s one question we hear at ruzuku over and over again, it’s, “How do I effectively market and promote my online course?” Fundamentally? Marketing your...
The Goldlilocks Zone: How Many Times Should You Share Your Offer?
Julia leaned back in her chair and watched her laptop power-up. Coffee. It was 5:42 in the morning. And coffee was about the only coherent thought she could muster. She opened her Google calendar. What time is that appointment again? She had a 10:30 call with a...
How to Get 5-Star Referrals From Your Peers and Colleagues
Most of the advice out there about referrals is related to your customers (i.e., getting them to send you new ones.) In short, make them happy and they’ll want to tell their friends about you. But you can also get some fabulous referrals from your peers and...
Why Marketing Plans and Content Strategies Help Create Real Sales
You’ve got a product or service and you want people to buy it, right? First things first. Have you done your homework (e.g., written a plan)? Does your plan include a content strategy? If you’re like 90% of those I talk to, the answer is no. And guess...
How I Grew Site Traffic by 60% in Three Months: A Peek into the Small Biz Branding Contest
As many of you noticed, we recently wrapped up the First Annual Tastiest Small Biz Brand Award campaign. The event/marketing efforts lasted nearly three months and worked to accomplish (or surpass!) several goals. These were: Help establish Word Chef authority in the...
What’s on Your Marketing Plate?
Eating healthy can sometimes be a tricky thing. Especially if you've got a sweet tooth. Or a penchant for all-things-fried. When we don't make good choices, we end up feeling pretty miserable. And not just because we can't see our feet any longer. It really sucks when your bottom line won't fit into your favorite jeans! The same is true for your marketing. Your website (and the other channels you use to promote yourself) need to have just the right balance of ingredients in order to keep a healthy number of customers and prospects at your table.
The Secret Way To Grow A Successful Business Really Fast With No Effort At All*
This is a guest post by Carol Lynn Rivera. *That was a lie. Just like it is every time you read it in a headline or on a blog or in an email and every time you hear it in a webinar or hinted at in a sales pitch. But did I get your attention? Ok, I admit to a teensy...
The Golden Triangle of Coffee Joints: A Marketing Parable
Locally-based businesses (as opposed to multi-national corporations) are the life blood of any community. And people are beginning to understand the importance of nurturing local economies. But there are still a few hold outs. While it is clearly to our collective benefit to support local businesses, many people still patronize national chains. And the reasons don't all have to do with pricing. If you are a small, locally-owned business trying to compete with the big guys, you might want to consider the following parable.
Real-life Brands Find Clarity and Their Secret Sauce
“Clarity is power.” (author unknown) Over the years, the one challenge most of my consulting clients have in common is still the same: a struggle to define themselves. Sound familiar? Most of them know what their business is about and what they have to...
Strut Your Stuff: 9 Examples of Edutainment Branding
Nine Ladies Dancing! It’s Day 9 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment I’ve got 9 great videos for you. These are excellent examples of how you can use the strategy of...
When You Just Need to Get ‘Er Done! Employees vs. Independent Contractors
You’re at the crossroads. (And I totally feel your pain.) We both know there aren’t enough minutes in the day to finish up all that work on your plate. Clients are trying to track you down. And the emails and phone calls are coming in faster than you can...
#Follow Friday Much? My Love-Hate Relationship with Fan Base-Building Tactics
Yes, we all know it’s about quality, not quantity. But still. It’s tempting to want to take shortcuts with building your connections on social media. After all, at some point, you DO need a critical mass to help you get traction. But when we stoop to...
The Art of Growth: An Interview with Tara Gentile
Everyone has a different idea of what it means to grow their business. Some of us think we need to reach for 6- or 7-figures. Others would prefer a 4-hour work week. And then there are those who would just like to be able to pay the bills and put a little away for...
Return on Influence: The Revolutionary Power of Klout, Social Scoring and More (an Interview with the Author)
Mark Schaefer stopped in at the Word Café last week and we had a chance to talk recently about his new book, Return on Influence. Here are the highlights: Q: How did you decide to write this book? I have to be honest…I’ve been watching this whole Klout...
The Great Email Experiment (or, Why Your Inbox is the Best Social Media Channel to Grow Your Biz)
Last month, a couple of folks I know (yep…Carney folks!) were lamenting the fact that there seemed to be an unusual number of people unsubscribing — or, worse! complaining about SPAM — every time they sent an email to their lists. Feelings of panic,...
Designing a Brand that Works: 6 Key Eye-Catching Elements
Six Geese a-Laying! It’s Day 6 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment we’ll look at the six key elements of using design to create memorable visual representations for your brand. Set...
The Remarkable Purple Carrot: A Marketing Parable
Here in the West, purple carrots aren't a commonly found in your local produce departments. In fact, you'll probably have to go out of your way, by searching for them at the fringes: places like your farmer's market or a specialty grocer. There's a little vegetable stand near my house where I can find maybe 3 or 4 at any given time (mostly because there's a woman who comes in every morning and buys nearly all of them for herself). The shop owner literally can't keep enough of these guys on hand. In short, these guys are special. Remarkable even. And they're almost certainly a topic of conversation when served to dinner guests. They're so special, they make the chef look special, too.
Has Your Brand Reached its Expiration Date?
(Or, does it just need a little freshening up?) When we start our ventures (if we do things right), we create branding that eventually accomplishes the goal of telling our story in a way that is unique, compelling and builds community. Both the visual and written...
Over-Exposed: When Too Much Marketing is Bad for Business
It happens about the same time every year. We all get a barrage of emails and see a tsunami of ads, blog posts, and offers for a certain program that starts with a B. Affiliate marketers — even people we trusted! — were hawking their bonuses left and...
The Gamified Tribe: A Case Study
Just over 8 weeks ago, in preparation for our upcoming season of “Prosperity’s Kitchen,” I called for volunteers for a little experiment in gamification. You might think it’s just a buzzword, but “gamification” is one way to create...
We’re All Guinea Pigs Now: Life and Business as Continual Experiments
A guest post by Zeus Yiamouyiannis. What if, underneath it all, your carefully planned and wished-for life was nothing more than an adventurous experiment? Would that free you or strike terror into your heart? What if you were both the guinea pig and the dude in the...
Is Your Ideal Client Trying to Tell You Something?
Last month in the Digital Dining Room we focused on Market Research. Specifically, how the heck do you find out what your Ideal Client is ready and willing to pay for? Because there’s a difference between them needing and wanting something. Traditional business...
How to Reach Your Target Market in a Down Economy
Recently, I wrote a post called It’s All About YOU. (That’s the page you might want to bookmark and visit later as it was made especially for our readers to share themselves and their questions — no expiration date!). Today, I address a question from Karen...
Brandscaping: An Interview with the Author, Andrew M. Davis
Just before Christmas, I picked up a new book called “Brandscaping: Unleashing the Power of Partnerships.” And I really enjoyed it. So much so, that I added it to my Must Read Marketing List and then reached out to the author for an interview. Andrew Davis...
Revamp vs. Rebrand? 10 Considerations for Your Business Website
Most people don’t know that my parents named me Christina. I changed my name to Téa in college (I’ll share why at the end of this post). Yes, it’s my legal name. Believe me, the IRS, the DMV and every government office between Los Angeles and Portland can verify...
Color Your Life Happy: Interview with Flora Brown, PhD
Spent an enjoyable Monday morning chatting with Flora Brown of Color Your Life Happy on BlogTalkRadio. Listen to this 30 minute interview and learn my 9 step process for creating your Secret Sauce so you can spice up your small...
Passion and Purpose: Why They’re Both Crucial to Your Brand
We branding folk talk a lot about passion and purpose. In fact they’re two key elements you must figure out if you want to make sure your business has a fighting chance for success. Why? Because Passion is what gets your motor running. It sparks and fuels your...
From Guest Post to Published Author: An Interview with Beth Hayden of “Pinfluence”
Beth and I met last year in a guest blogging class taught by Jon Morrow, and it wasn’t long before we’d hit it off. We’ve even managed to meet up in person a few times, and it’s always an energizing exchange when we get the chance to talk. This...
7 Ways to Use Facebook to Find and Research Your Target Market
Back in the day, if you wanted to really understand your customers, you’d need to pay dearly for the information. Market Research firms around the world still command a pretty penny for conducting statistically valid research projects for the big corporations...
Wordalicious: How to Choose the Tastiest Words to Tell Your Story
“Words, are our most inexhaustible source of magic. They are our most potent forms of enchantment. Rich with the power to hurt or heal.” — Dumbledore, Harry Potter and the Deathly Hallows Yes, words have a great deal of power. Here’s a short...
Small Biz Finance Forum: Interview with Nicole Fende
Nicole Fende, aka The Numbers Whisperer, interviews Tea about cooking up a killer brand. Check out the podcast on her BlogTalkRadio show: The Small Biz Finance...
