Marketing Strategies
Has Your Brand Reached its Expiration Date?
(Or, does it just need a little freshening up?) When we start our ventures (if we do things right), we create branding that eventually accomplishes the goal of telling our story in a way that is unique, compelling and builds community. Both the visual and written...
Solopreneurs and Online Marketing: What’s Working, What’s Failing
Just last month, we wrapped up a survey here on the topic of Solopreneurs and their online marketing practices. The goal? To find out exactly what folks are doing, what’s working for them and what’s failing. To establish some benchmarks — not...
Your Bank Account is Half-Full Because Your Marketing is Half-Hearted
You have a pretty good understanding of what needs to be done (marketing-wise) in your business. You read all the advice (it’s pretty much the same from blog to blog). You know you need a marketing plan. You know you need to do x-y-z on a regular basis. But...
What’s on Your Marketing Plate?
Eating healthy can sometimes be a tricky thing. Especially if you've got a sweet tooth. Or a penchant for all-things-fried. When we don't make good choices, we end up feeling pretty miserable. And not just because we can't see our feet any longer. It really sucks when your bottom line won't fit into your favorite jeans! The same is true for your marketing. Your website (and the other channels you use to promote yourself) need to have just the right balance of ingredients in order to keep a healthy number of customers and prospects at your table.
Dinner Conversations: Engage Your Fans Online
Troll the interwebs and you'll find plenty of advice on how to avoid killing your business relationships with email and other technologies. We've all gotten so used to texting, tweeting and tagging each other, that we've forgotten how important it is to actually use our phones. And I'm just as guilty as the rest of you. So how do you bridge the gap? How do you turn an online lead (like a Facebook Fan) into a paying customer?
The Golden Triangle of Coffee Joints: A Marketing Parable
Locally-based businesses (as opposed to multi-national corporations) are the life blood of any community. And people are beginning to understand the importance of nurturing local economies. But there are still a few hold outs. While it is clearly to our collective benefit to support local businesses, many people still patronize national chains. And the reasons don't all have to do with pricing. If you are a small, locally-owned business trying to compete with the big guys, you might want to consider the following parable.
Storytelling à la Reality TV: What The Next Food Network Star can teach you about marketing
I'm normally not drawn to reality TV shows. I'll admit a wee addiction in the past -- especially the early years of American Idol and The Apprentice. But I nipped those habits in the bud after a few seasons. It was easy. I just cancelled my cable. But at the beginning of this year, I moved in with my boyfriend and rediscovered my love of reality TV through The Next Food Network Star. The main idea of the show is to find the next FN "star" (while also promoting FN and its current cast). But here's what you can learn from watching...
10 Quantum Leap Actions to Create a Stand-Out Brand
Ten Lords a-Leaping… It’s Day 10 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment I give you ten quantum leap actions from ten “Lords” of branding on how to create a stand-out...
Vision and Mission: Your Two Brand Messengers
Two turtle doves… It’s Day 2 of the 12 Days of Branding. If you missed Day 1, you can find it here. In today’s installment we talk about two important foundations for any brand: The Vision and Mission. If you could wave your magic wand and create a...
Collaborations: 12 Ways to Build Your Brand
12 Drummers Drumming! Wow! It’s the last day of the 12 Days of Branding! If you missed any of the series thus far, you can find them here. In today’s installment we look at how to use collaborations to build a strong brand. When you think of drummers drumming, what...
Book Marketing Lessons from a Finance Rockstar
As the President of Small Business Finance Forum, Nicole Fende, aka the Numbers Whisperer™ is a credentialed actuary with experience as a Chief Financial Officer, Investment Banker, and successful entrepreneur. She’s also the author of the new book, “How...
On Rattlesnakes, Marketing and Building a Business
Rattlesnakes have a bit of a reputation. You might even call it a “brand.” Their collective brand includes stories that usually end in life and death scenarios. Very much a “handle with care” kind of item, right? So if I offered you the chance...
NaNoWriMo: Postcards and Love Letters from the Chef
November is National Novel Writing Month (aka NaNoWriMo). And, even though I won’t be working on my novel, I want to push myself to create some new writing habits. At first I thought I’d try my hand at short stories. But then I remembered my Box... I have...
Wanna Be My Plus One? Why I’m Falling in Like with Google + (and Why You Might, Too)
About a month ago, I made a conscious decision to spend more time over on Google+. I did this knowing that the odds are you’re not hanging out there (yet) — even if you do have a G+ account. I did this even though I have no desire to learn some newfangled...
10 Ways to Spice Up Your Writing and Let YOUR Voice Shine Through
Your writing is tight. Authoritative. You're already speaking directly to one reader. Not using jargon. And yet...It still sounds like it could've been written by anyone in your industry. Here are 10 ways to make sure YOUR voice and personality shine through your writing.
How to Reach Your Target Market in a Down Economy
Recently, I wrote a post called It’s All About YOU. (That’s the page you might want to bookmark and visit later as it was made especially for our readers to share themselves and their questions — no expiration date!). Today, I address a question from Karen...
A Solid Brand Begins with One True Passion
On the first day of Christmas, my true love gave to me: a partridge in a pear tree… Welcome to Day One of my 12 Days of Branding series. Each day — from now until Christmas* — you’ll be gifted with branding advice, case studies and more. If...
No, You’re NOT Stupid (Or, How to Keep Your Brain from Melting When Things Don’t Work)
A guest post by Zeus Yiamouyiannis. Is it possible for a Ph.D. in education (me) to take a half-day getting his website email up and going? (Drum roll…) Yes, it is. You’re kidding. I mean, c’mon, this should take a few minutes, right? Umm, not exactly. I know what you...
The Goldlilocks Zone: How Many Times Should You Share Your Offer?
Julia leaned back in her chair and watched her laptop power-up. Coffee. It was 5:42 in the morning. And coffee was about the only coherent thought she could muster. She opened her Google calendar. What time is that appointment again? She had a 10:30 call with a...
Lovably Unpopular: An Interview with Erika Napoletano and a Chance to Win Her New Book
Unless you’ve been living under a rock, you know that around here, figuring out your Secret Sauce is a pretty huge deal. That’s why I was so excited about the chance to talk with Erika Napoletano (the person behind the persona at RedHeadWriting.com)....
We’re All Guinea Pigs Now: Life and Business as Continual Experiments
A guest post by Zeus Yiamouyiannis. What if, underneath it all, your carefully planned and wished-for life was nothing more than an adventurous experiment? Would that free you or strike terror into your heart? What if you were both the guinea pig and the dude in the...
The Art of Growth: An Interview with Tara Gentile
Everyone has a different idea of what it means to grow their business. Some of us think we need to reach for 6- or 7-figures. Others would prefer a 4-hour work week. And then there are those who would just like to be able to pay the bills and put a little away for...
Why Marketing Plans and Content Strategies Help Create Real Sales
You’ve got a product or service and you want people to buy it, right? First things first. Have you done your homework (e.g., written a plan)? Does your plan include a content strategy? If you’re like 90% of those I talk to, the answer is no. And guess...
Return on Influence: The Revolutionary Power of Klout, Social Scoring and More (an Interview with the Author)
Mark Schaefer stopped in at the Word Café last week and we had a chance to talk recently about his new book, Return on Influence. Here are the highlights: Q: How did you decide to write this book? I have to be honest…I’ve been watching this whole Klout...
Boost Awareness by Piggybacking on a Bigger Brand
Earlier this week, I talked with Abe and Rick of Ruzuku.com — an online platform created to make it “ridiculously easy” to teach better classes on the web. Ruzuku first came onto my radar when Abe posted this question on my “It’s All...
How to Avoid Being Killed by Evil Chef Robots
Have you met this guy? He’s a very sneaky sort of villain. He’s what we call around here an Evil Chef Robot. And he’s just one of several marketing-type enemies that could hurt your solo business. Let’s take a look-see, shall we? How to Spot...
The Great Email Experiment (or, Why Your Inbox is the Best Social Media Channel to Grow Your Biz)
Last month, a couple of folks I know (yep…Carney folks!) were lamenting the fact that there seemed to be an unusual number of people unsubscribing — or, worse! complaining about SPAM — every time they sent an email to their lists. Feelings of panic,...
Over-Exposed: When Too Much Marketing is Bad for Business
It happens about the same time every year. We all get a barrage of emails and see a tsunami of ads, blog posts, and offers for a certain program that starts with a B. Affiliate marketers — even people we trusted! — were hawking their bonuses left and...
Your Brand and the Marketing Rule of 7
Seven Swans a-Swiming! It’s Day 7 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment we’ll dive into the Marketing Rule of 7. Never heard of it? Read on! Let’s start off today with a visualization...
Brandscaping: An Interview with the Author, Andrew M. Davis
Just before Christmas, I picked up a new book called “Brandscaping: Unleashing the Power of Partnerships.” And I really enjoyed it. So much so, that I added it to my Must Read Marketing List and then reached out to the author for an interview. Andrew Davis...
Biggest Business Lesson of the Year: Be (Gasp!) Human
Earlier this month, I talked about the Bears (and how to keep them from eating your business). That post sort of explains the comeback to small biz ownership I made last year. But it’s not the whole story. Nope. See, this is the anniversary of something pretty...
How to Launch During the Holidays without Crying in Your Wine
This is a guest post by Michelle Nickolaisen. Launch stress is awful at the best of times, but it’s definitely not something you want to have mess with your holidays. There are a lot of factors to launching during or after the holidays without ripping your hair...
Must-Have Kitchen Tool: The (Sales) Funnel
When I meet with a potential client, one of the questions I usually ask is, "What does your sales funnel look like?" The blank stares and nervous coughing I get in response would almost be funny. Except when I try to ask it another way, and I can still hear crickets. "Okay, then tell me about your sales process -- how do you get and nurture your leads?"
How To Write Fun and Engaging Survey Questions
This is a guest post by Josh Pigford Did you know that online surveys don’t have to be boring? Gathering feedback is a necessary part of running a business, but the process doesn’t necessarily have to be dull. Instead, surveys can be fun, engaging...
No More Marketing: Why I’m Done
What I’m about to tell you might kill my business, but I have to say it: I’m done (yes, you can stick a fork in me). I’ve never wanted to build an empire — at least not one whose sole purpose was “bigger, better marketing.” And a...
30 Must Reads: My Best Marketing Reading List
I love to read (duh). And when I’m not reading supernatural romances, I’m devouring nonfiction business and self improvement titles. (Amazon loves me!) The following list encompasses some of my favorite, and most recommended titles in the field of...
Feed Us a Story
Stories are food. Feed everyone and be willing to let them feed you, too. Remember humans love stories — it’s hardwired into how we learn and grow. Why did you start your business? That’s a story. Who are your best customers (and what makes them the best)? That’s...
Bigger Bang for your Marketing Bucks (and grocery dollars)
A guest post by Nicole Fende, the Numbers Whisperer™ We’re going to start by talking groceries. Don’t worry, I’ll sneak in the finance. Since Tea is the Chef, groceries seem appropriate. When you go to the grocery store you may be like me, and have a list. Big shout...
Are You Smokin’ a Joint (Venture)? Why Collaboration MUST Come First
I’ve been doing a lot of hanging out with freakishly cool kids. (Have you noticed?) First came the Word Carnival carnies. (An ever-growing close-knit tribe of bloggers who write for the small biz crowd.) We’ve been together for almost nine months now. Then...
The Essential Guide to a Basic Business Plan (or, How to Avoid ‘The Tactic Trap’)
This is a guest post by Jessica Oman of Write Ahead. Did you hear the one about the entrepreneur who hired bikini-clad models to market a delicious organic barbecue sauce to moms with young kids? …Didn’t think so. This is a typical example of what...
Wordification: Cook Up a Creative Title, Brand or Product Name
You’ve seen other people do it. Stephen Colbert used to do it all the time. George Bush (Jr) is probably still doing it. Both of them got pretty famous for their efforts (although, for different reasons). That word they create is sometimes called a portmanteau,...
Revamp vs. Rebrand? 10 Considerations for Your Business Website
Most people don’t know that my parents named me Christina. I changed my name to Téa in college (I’ll share why at the end of this post). Yes, it’s my legal name. Believe me, the IRS, the DMV and every government office between Los Angeles and Portland can verify...
Passion and Purpose: Why They’re Both Crucial to Your Brand
We branding folk talk a lot about passion and purpose. In fact they’re two key elements you must figure out if you want to make sure your business has a fighting chance for success. Why? Because Passion is what gets your motor running. It sparks and fuels your...
After the Sale: How to Create Strong Client Relationships
Everything is about relationships. (Marketing, too.) That extends to things we do after the sale. After all, it’s much easier to keep a client than to find a new one. If your client relationships aren’t as strong as you’d like them to be, it may be...
How I Grew Site Traffic by 60% in Three Months: A Peek into the Small Biz Branding Contest
As many of you noticed, we recently wrapped up the First Annual Tastiest Small Biz Brand Award campaign. The event/marketing efforts lasted nearly three months and worked to accomplish (or surpass!) several goals. These were: Help establish Word Chef authority in the...
Spinning Your Plates: How to Find Balance and Order
A guest post by Zeus Yiamouyiannis. For those of you just tuning in, this is the latest in a series of posts for The Zeus Experiment, whereby I chronicle my learning curve and ups and downs in developing my own successful online business. Tea Silvestre is my mentor in...
Speak Up! Why and How to Find Your Voice
This is a guest post by Zeus This week I quadrupled sign-ups for my mailing list, and re-taught myself some valuable lessons: Trust yourself. Be original in voice. Put quality first. Tap into your existing community. Write what you know. Here’s what happened: My...
True Confessions: I’m Afraid You’ll Find Out I’m a Marketing Fraud
There, I said it. One of my deepest fears laid out for the whole world to see: I’m not really who you think I am. Mostly — like 99% of the time — I’m actually pretty confident. I know that I know my stuff. But every now and then something...
Is Your Ideal Client Trying to Tell You Something?
Last month in the Digital Dining Room we focused on Market Research. Specifically, how the heck do you find out what your Ideal Client is ready and willing to pay for? Because there’s a difference between them needing and wanting something. Traditional business...
#Follow Friday Much? My Love-Hate Relationship with Fan Base-Building Tactics
Yes, we all know it’s about quality, not quantity. But still. It’s tempting to want to take shortcuts with building your connections on social media. After all, at some point, you DO need a critical mass to help you get traction. But when we stoop to...
Needs and Desires: How to Use a Focus Group to Uncover the Good Stuff
Stuck in research land again? Trying to get inside the mind of your Ideal Client? Maybe you’ve heard about this thing called a “focus group” and you thought, Yeah, that’s what we need to do! Mmmm. Perhaps. A focus group can be helpful. It can...
5 Ways to Make Your Marketing Stick
When I was still a youngster (in the days before the Internet was considered a valid way to get your message out), I spent my nights and weekends at the UC Davis Extension learning the "official" rules of "Product-Price-Place-Promotion." One of my first professors (I think his name was Mr. Aguilar) had a strange attachment to the term "pasta marketing." He must've used this term at least twice in every class. His point was that lots of people do their marketing like they cook their pasta: they throw it against the wall to see if it's done. If it sticks, they think it's good. And if doesn't, well...you go back to the drawing board.
Quirky Much? How Your Oddities, Flaws and Peculiar Habits Help Build a Stronger Brand
You and I may never meet in real life. So there are a few things you might never learn about me. The fact that I’m 6 ft. tall, for instance. Or, that I generally operate on the “piles and post-its” filing system. (But those are just surface quirks....
From Guest Post to Published Author: An Interview with Beth Hayden of “Pinfluence”
Beth and I met last year in a guest blogging class taught by Jon Morrow, and it wasn’t long before we’d hit it off. We’ve even managed to meet up in person a few times, and it’s always an energizing exchange when we get the chance to talk. This...
5 Goldenly Creative Ways to Tell Your Brand Story
Five Go~lden Rings! It’s Day 5 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment we look at 5 creative examples of how to tell your brand story. One of the easiest places to tell your story is the...
Create a Truly Memorable Brand Story: 8 Tips to Help You Get the Most Impact
8 Maids a-Milking It’s Day 8 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment we look at unexpected ways to build an impactful and memorable brand. You’ve heard the phrase, “Milking...
Brainfluence: An Interview with the Author
Roger Dooley, the author of Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing, stopped by the Word Cafe for a quick chat about his new book. Here are the highlights: TS: How did you get started with neuromarketing, Roger? RD: Practically my...
Storytelling: How to Captivate Your Prospects and Grow Your Business
Humans. We all love a good story. Especially if they’re true. Ever watched a movie based on a true story? This weekend, I found myself engrossed in “Big Miracle.” It’s based on the true story of the international effort to rescue a family of...
Stop Talking and Listen! Making Sales by Fulfilling Customer’s Needs
This is a guest post by Gina Smith So, you’ve perfected your pitch. You’ve spent hours understanding the needs and desires of your customers. You’ve created the best possible products and/or services. You’ve rehearsed in front of family,...
The Gamified Tribe: A Case Study
Just over 8 weeks ago, in preparation for our upcoming season of “Prosperity’s Kitchen,” I called for volunteers for a little experiment in gamification. You might think it’s just a buzzword, but “gamification” is one way to create...
5 Marketing Lessons from Celebrity Chefs
Except for my client Rebecca Joseph (aka The Rabbi Chef), your goal is probably not to be the Next Food Network Star. But there's a whole lot that celebrity chefs can teach us about working in a crowded marketplace. The successful ones truly excel at building their brands and growing their fan base. How do they do it? Here are five of their marketing strategies that you can (and should) adopt today:
Color Your Life Happy: Interview with Flora Brown, PhD
Spent an enjoyable Monday morning chatting with Flora Brown of Color Your Life Happy on BlogTalkRadio. Listen to this 30 minute interview and learn my 9 step process for creating your Secret Sauce so you can spice up your small...
How to Get 5-Star Referrals From Your Peers and Colleagues
Most of the advice out there about referrals is related to your customers (i.e., getting them to send you new ones.) In short, make them happy and they’ll want to tell their friends about you. But you can also get some fabulous referrals from your peers and...
Solopreneurs and Online Marketing: How Do You Compare to Your Peers?
Do you make your money independently? As a solo professional, freelancer or “solopreneur?” If the answer is yes, please read on… Wearing all the hats AND looking good while you do it isn’t as easy most people think. Your marketing hat might be...![[Infographic] Solopreneurs: How We Market Online – 2012 Survey Results](http://storybistro.com/wp-content/uploads/food-growth.jpg)
[Infographic] Solopreneurs: How We Market Online – 2012 Survey Results
What We’re Doing, What’s Working and What’s Not Created from survey data collected from nearly 1,200 respondents during June 2012. A full length research report is also available. For more, click here. Embed this Infographic <a...
Can You Fail-proof Your Business?
(Hint: Not Bloody Likely) You’ve all heard Ben Franklin’s infamous quote: “…in the world nothing can be said to be certain except death and taxes.” Yes, we’ve got a slew of new technology now, but unless there’s a magic spell...
How Well Do You Tell Your Brand’s Story?
This past weekend I attended (via simulcast) Andrea Lee‘s Lasting Lead Generation event. It was three days of fabulous teaching, coaching and delivery of actionable content. And I gotta say, she really knows her stuff! One of the first exercises she had us do...
Just Say No to “Fast Food” Marketing: 10 Tips for Healthy Marketing on a Budget
When you’re really hungry, it’s easy to opt for fast-food. It’s cheap and it’s quick, and it gets the job done. But a Whopper isn’t beef bourguignon. There’s about a 2-hour difference in the time it takes to create them. The Whopper...
Game-Changers Wanted: I Need Your Advice
Note: Recently, I published a post about blowing things up. That post literally got more comments than any other post I’ve ever received on this site. Clearly, I’m not the only one frustrated by the system as it exists. I’ve been getting a lot of...
The Remarkable Purple Carrot: A Marketing Parable
Here in the West, purple carrots aren't a commonly found in your local produce departments. In fact, you'll probably have to go out of your way, by searching for them at the fringes: places like your farmer's market or a specialty grocer. There's a little vegetable stand near my house where I can find maybe 3 or 4 at any given time (mostly because there's a woman who comes in every morning and buys nearly all of them for herself). The shop owner literally can't keep enough of these guys on hand. In short, these guys are special. Remarkable even. And they're almost certainly a topic of conversation when served to dinner guests. They're so special, they make the chef look special, too.
How to Keep Bears from Eating Your Business
If you’ve ever been camping in bear country, you know the drill. Lock up your food. Keep your trash safely stowed. And for cryin-out-loud, don’t feed the bears! When it comes to your business, it’s also a wise idea to safeguard something...
Closing the Deal: Building a Business that Generates Income
This is a guest post by Zeus Many of you, like me, are putting in a lot of time, energy, and money into developing an online business. And yet concrete outcomes (substantial business income, successful products, etc.) sometimes seem so far away. We’re taught to...
Case Study: Creating an About Page that Works
Did you know that your About Page is one of your website’s most important tools? For some of us, it’s probably one of THE most-visited pages on the entire site. And that’s because people want to know who they’re about to do business with. Are...
Schrödinger’s Email List: Are Your Readers Dead or Alive?
If you’re any sort of geek, you know about Schrödinger’s Cat. Is it alive? Or isn’t it? You won’t know until you open the dang box. Which brings me to next point: Your eMail list is a lot like that cat. If you think you have one, but you never...
What Small Biz Owners Can Learn from Superbowl Ads (Besides How to Waste Ungodly Amounts of Money)
I must confess: beyond the pleasures that come with watching a slew of manly men in tight pants run around and get sweaty, I’m not really a fan of football. I watch to support Mr. Perfect’s interests and because (let’s face it) he’s holding the...
How to Stand Out, Stand Up, and Help Change the Business World
Do you look the same as your competitors? SOUND the same? You might find this hard to believe, but even with my branding background, I’ve had a blind spot about HOW to stand out from the crowd. Differentiation — that fancy word for your Unique Value...
Context Matters: How to Stop Confusing People and Connect With a Hungry Audience
Meet Joshua Bell. He’s HUGE in the classical music world. A few years ago, he posed as a street musician in in Washington DC, and nobody paid him any attention. Normally, if you want to see this guy play, you have to shell out a minimum of $100 (that’s for...
Expressing Brand Values: 3 Case Studies
…Three French Hens! It’s Day 3 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment I give you three examples of small business brands with solid core values that know how to walk the...
(Infographic) If Your Blog Were a Beer, What Kind Would it Be?
I always love when food (or in this case, drink) and marketing come together. Once you’ve read thru this infographic, share what flavor you think your blog is in a comment below… If Your Blog Were A Beer… infographic by...
