Marketing Strategies
Must-Have Kitchen Tool: The (Sales) Funnel
When I meet with a potential client, one of the questions I usually ask is, "What does your sales funnel look like?" The blank stares and nervous coughing I get in response would almost be funny. Except when I try to ask it another way, and I can still hear crickets. "Okay, then tell me about your sales process -- how do you get and nurture your leads?"
Deep Fried Kool-Aid: a Marketing Parable
There's a guy in San Diego named Charlie who likes to fry things. Weird things that most people would never think of. Stuff like Klondike bars, Girl Scout cookies, and Pop Tarts.
Create a Truly Memorable Brand Story: 8 Tips to Help You Get the Most Impact
8 Maids a-Milking It’s Day 8 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment we look at unexpected ways to build an impactful and memorable brand. You’ve heard the phrase, “Milking...
Table Talk Q&A: How Do I Pick the Best Marketing Strategies for My Business (and Avoid Wasting Time/Money)?
Question: There are SO many resources, opportunities for learning, mentors, etc., how can I efficiently choose the marketing technique(s) that will most likely align with my business plans, goals and industry? How do I best allocate my limited resources (time/$) to...
What Small Biz Owners Can Learn from Superbowl Ads (Besides How to Waste Ungodly Amounts of Money)
I must confess: beyond the pleasures that come with watching a slew of manly men in tight pants run around and get sweaty, I’m not really a fan of football. I watch to support Mr. Perfect’s interests and because (let’s face it) he’s holding the...
Boost Awareness by Piggybacking on a Bigger Brand
Earlier this week, I talked with Abe and Rick of Ruzuku.com — an online platform created to make it “ridiculously easy” to teach better classes on the web. Ruzuku first came onto my radar when Abe posted this question on my “It’s All...
A Solid Brand Begins with One True Passion
On the first day of Christmas, my true love gave to me: a partridge in a pear tree… Welcome to Day One of my 12 Days of Branding series. Each day — from now until Christmas* — you’ll be gifted with branding advice, case studies and more. If...
How to Avoid Being Killed by Evil Chef Robots
Have you met this guy? He’s a very sneaky sort of villain. He’s what we call around here an Evil Chef Robot. And he’s just one of several marketing-type enemies that could hurt your solo business. Let’s take a look-see, shall we? How to Spot...
Stop Talking and Listen! Making Sales by Fulfilling Customer’s Needs
This is a guest post by Gina Smith So, you’ve perfected your pitch. You’ve spent hours understanding the needs and desires of your customers. You’ve created the best possible products and/or services. You’ve rehearsed in front of family,...
Are You Smokin’ a Joint (Venture)? Why Collaboration MUST Come First
I’ve been doing a lot of hanging out with freakishly cool kids. (Have you noticed?) First came the Word Carnival carnies. (An ever-growing close-knit tribe of bloggers who write for the small biz crowd.) We’ve been together for almost nine months now. Then...
Wordification: Cook Up a Creative Title, Brand or Product Name
You’ve seen other people do it. Stephen Colbert used to do it all the time. George Bush (Jr) is probably still doing it. Both of them got pretty famous for their efforts (although, for different reasons). That word they create is sometimes called a portmanteau,...
30 Must Reads: My Best Marketing Reading List
I love to read (duh). And when I’m not reading supernatural romances, I’m devouring nonfiction business and self improvement titles. (Amazon loves me!) The following list encompasses some of my favorite, and most recommended titles in the field of...
(Infographic) If Your Blog Were a Beer, What Kind Would it Be?
I always love when food (or in this case, drink) and marketing come together. Once you’ve read thru this infographic, share what flavor you think your blog is in a comment below… If Your Blog Were A Beer… infographic by...
Case Study: Creating an About Page that Works
Did you know that your About Page is one of your website’s most important tools? For some of us, it’s probably one of THE most-visited pages on the entire site. And that’s because people want to know who they’re about to do business with. Are...
Solopreneurs and Online Marketing: What’s Working, What’s Failing
Just last month, we wrapped up a survey here on the topic of Solopreneurs and their online marketing practices. The goal? To find out exactly what folks are doing, what’s working for them and what’s failing. To establish some benchmarks — not...
What’s on Your Marketing Plate?
Eating healthy can sometimes be a tricky thing. Especially if you've got a sweet tooth. Or a penchant for all-things-fried. When we don't make good choices, we end up feeling pretty miserable. And not just because we can't see our feet any longer. It really sucks when your bottom line won't fit into your favorite jeans! The same is true for your marketing. Your website (and the other channels you use to promote yourself) need to have just the right balance of ingredients in order to keep a healthy number of customers and prospects at your table.
The PB&J Guide to Building a Tasty Brand
Peanut Butter and Jelly. Two simple, timelessly appealing ingredients. Like most of us, you probably became a fan in childhood. Of the PB&J, I mean. I know it was the only thing my little brother would eat. Period. White bread, creamy peanut butter and grape jelly...
Context Matters: How to Stop Confusing People and Connect With a Hungry Audience
Meet Joshua Bell. He’s HUGE in the classical music world. A few years ago, he posed as a street musician in in Washington DC, and nobody paid him any attention. Normally, if you want to see this guy play, you have to shell out a minimum of $100 (that’s for...
Build Your Brand and Your Business Without Cash (A True Story!)
When I first started my consulting practice I used a combination of just three funding sources: savings, credit cards and a little thing called barter. Bartering can be great fun — especially when you find someone who has what you need and who needs what you...
How to Get 5-Star Referrals From Your Peers and Colleagues
Most of the advice out there about referrals is related to your customers (i.e., getting them to send you new ones.) In short, make them happy and they’ll want to tell their friends about you. But you can also get some fabulous referrals from your peers and...
True Confessions: I’m Afraid You’ll Find Out I’m a Marketing Fraud
There, I said it. One of my deepest fears laid out for the whole world to see: I’m not really who you think I am. Mostly — like 99% of the time — I’m actually pretty confident. I know that I know my stuff. But every now and then something...
Add Your Secret Sauce: Five Ways to Add Your Personality to Your Website or Blog
Your "Secret Sauce" is your personality. It's the flavor that you bring to everything you do. And it comes across in many ways -- your voice, your style and your sense of humor. When you interact with real-live human beings, your secret sauce is pretty evident. Most of the time, people can "get" who you are after just a few brief conversations.
Game-Changers Wanted: I Need Your Advice
Note: Recently, I published a post about blowing things up. That post literally got more comments than any other post I’ve ever received on this site. Clearly, I’m not the only one frustrated by the system as it exists. I’ve been getting a lot of...
Closing the Deal: Building a Business that Generates Income
This is a guest post by Zeus Many of you, like me, are putting in a lot of time, energy, and money into developing an online business. And yet concrete outcomes (substantial business income, successful products, etc.) sometimes seem so far away. We’re taught to...
On Rattlesnakes, Marketing and Building a Business
Rattlesnakes have a bit of a reputation. You might even call it a “brand.” Their collective brand includes stories that usually end in life and death scenarios. Very much a “handle with care” kind of item, right? So if I offered you the chance...
Your Secret Sauce: 9 Steps to Create an Addicting Brand
If you’ve been a freelancer or a small business owner for even a few months, I’m sure you’ve heard the advice, “Differentiate, or die.” The experts are like a dog with a bone: “Nail down your USP, if you want to succeed,” they say....
No, You’re NOT Stupid (Or, How to Keep Your Brain from Melting When Things Don’t Work)
A guest post by Zeus Yiamouyiannis. Is it possible for a Ph.D. in education (me) to take a half-day getting his website email up and going? (Drum roll…) Yes, it is. You’re kidding. I mean, c’mon, this should take a few minutes, right? Umm, not exactly. I know what you...
10 Ways to Spice Up Your Writing and Let YOUR Voice Shine Through
Your writing is tight. Authoritative. You're already speaking directly to one reader. Not using jargon. And yet...It still sounds like it could've been written by anyone in your industry. Here are 10 ways to make sure YOUR voice and personality shine through your writing.
Vision and Mission: Your Two Brand Messengers
Two turtle doves… It’s Day 2 of the 12 Days of Branding. If you missed Day 1, you can find it here. In today’s installment we talk about two important foundations for any brand: The Vision and Mission. If you could wave your magic wand and create a...
NaNoWriMo: Postcards and Love Letters from the Chef
November is National Novel Writing Month (aka NaNoWriMo). And, even though I won’t be working on my novel, I want to push myself to create some new writing habits. At first I thought I’d try my hand at short stories. But then I remembered my Box... I have...
Brand Turnaround: An Interview with Karen Post, the Branding Diva
Karen Post, aka the Branding Diva, has a great new book called “Brand Turnaround: How Brands Gone Bad Returned to Glory…and the 7 Game Changers that Made the Difference.“ I spoke with her earlier this week on the Word Cafe podcast. Here are the highlights....
Your Signature Dish: How to Create a Product or Service that Sizzles AND Satisfies
Noise. Bloat. Overcrowded marketplaces. Saturated industries. I won’t kid you. It’s an uphill battle to create the right offer — a product or service — that stands head-and-shoulders above those of your competitors. And that battle? It’s...
Schrödinger’s Email List: Are Your Readers Dead or Alive?
If you’re any sort of geek, you know about Schrödinger’s Cat. Is it alive? Or isn’t it? You won’t know until you open the dang box. Which brings me to next point: Your eMail list is a lot like that cat. If you think you have one, but you never...
How Well Do You Tell Your Brand’s Story?
This past weekend I attended (via simulcast) Andrea Lee‘s Lasting Lead Generation event. It was three days of fabulous teaching, coaching and delivery of actionable content. And I gotta say, she really knows her stuff! One of the first exercises she had us do...
Am I Doing My Marketing Right?
I’m currently conducting a 13-week teaching/gamification experiment called “Prosperity’s Kitchen.” It’s an online class for solopreneurs to learn the ins and outs of marketing themselves in the digital world. The twist? It’s...
Dinner Conversations: Engage Your Fans Online
Troll the interwebs and you'll find plenty of advice on how to avoid killing your business relationships with email and other technologies. We've all gotten so used to texting, tweeting and tagging each other, that we've forgotten how important it is to actually use our phones. And I'm just as guilty as the rest of you. So how do you bridge the gap? How do you turn an online lead (like a Facebook Fan) into a paying customer?
Brainfluence: An Interview with the Author
Roger Dooley, the author of Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing, stopped by the Word Cafe for a quick chat about his new book. Here are the highlights: TS: How did you get started with neuromarketing, Roger? RD: Practically my...
How to Stand Out, Stand Up, and Help Change the Business World
Do you look the same as your competitors? SOUND the same? You might find this hard to believe, but even with my branding background, I’ve had a blind spot about HOW to stand out from the crowd. Differentiation — that fancy word for your Unique Value...
The Downton Abbey Guide to Building a Passionate Tribe
You may not know Lady Gaga from Lady Grantham. Yet. But the odds are good that you do. Why? Because Downton Abbey is one of the most popular British sensations to hit the US (and the world) since…well, The Beatles. And it’s not just because the characters have...
Can You Fail-proof Your Business?
(Hint: Not Bloody Likely) You’ve all heard Ben Franklin’s infamous quote: “…in the world nothing can be said to be certain except death and taxes.” Yes, we’ve got a slew of new technology now, but unless there’s a magic spell...
Case Study: Using Email Marketing to Deepen Relationships
Last month in the Digital Dining Room, the group’s mission was to create a welcome email that would help them get to know their subscribers on a deeper level. Here’s how we got them there: Step One: Brainstorm three questions they could ask a new...
Expressing Brand Values: 3 Case Studies
…Three French Hens! It’s Day 3 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment I give you three examples of small business brands with solid core values that know how to walk the...
Storytelling à la Reality TV: What The Next Food Network Star can teach you about marketing
I'm normally not drawn to reality TV shows. I'll admit a wee addiction in the past -- especially the early years of American Idol and The Apprentice. But I nipped those habits in the bud after a few seasons. It was easy. I just cancelled my cable. But at the beginning of this year, I moved in with my boyfriend and rediscovered my love of reality TV through The Next Food Network Star. The main idea of the show is to find the next FN "star" (while also promoting FN and its current cast). But here's what you can learn from watching...
Collaborations: 12 Ways to Build Your Brand
12 Drummers Drumming! Wow! It’s the last day of the 12 Days of Branding! If you missed any of the series thus far, you can find them here. In today’s installment we look at how to use collaborations to build a strong brand. When you think of drummers drumming, what...
How to Launch During the Holidays without Crying in Your Wine
This is a guest post by Michelle Nickolaisen. Launch stress is awful at the best of times, but it’s definitely not something you want to have mess with your holidays. There are a lot of factors to launching during or after the holidays without ripping your hair...
Biggest Business Lesson of the Year: Be (Gasp!) Human
Earlier this month, I talked about the Bears (and how to keep them from eating your business). That post sort of explains the comeback to small biz ownership I made last year. But it’s not the whole story. Nope. See, this is the anniversary of something pretty...
My Big Why: On Motives, Mentors, and Defining Moments
Every hero has one: an origin story. Bruce Wayne watched a mugger brutally kill his parents when he was just a child. Peter Parker found his inner hero after a radioactive spider bit him. Buffy discovered she was “The Chosen One” and learned to leverage her slayer...
How to Stand Out from the Crowd and Build Something that Matters
I have news for you. I’m not Brian Clark. I don’t have his name recognition or his mad copy writing skillz. I’m also not Danielle LaPorte or Marie Forleo or even Danny Iny. Nor am I looking for World Domination. And it’s not that I don’t...
Visual Marketing: A Review and Interview with the Authors
I recently spoke with Anita Campbell of SmallBizTrends.com and BizSugar.com and David Langton of Langton Cherubino Group — the co-authors of “Visual Marketing: 99 Proven Ways for Small Businesses to Market with Images and Design.” If you’d like...
Lovably Unpopular: An Interview with Erika Napoletano and a Chance to Win Her New Book
Unless you’ve been living under a rock, you know that around here, figuring out your Secret Sauce is a pretty huge deal. That’s why I was so excited about the chance to talk with Erika Napoletano (the person behind the persona at RedHeadWriting.com)....
How to Keep Bears from Eating Your Business
If you’ve ever been camping in bear country, you know the drill. Lock up your food. Keep your trash safely stowed. And for cryin-out-loud, don’t feed the bears! When it comes to your business, it’s also a wise idea to safeguard something...
Bigger Bang for your Marketing Bucks (and grocery dollars)
A guest post by Nicole Fende, the Numbers Whisperer™ We’re going to start by talking groceries. Don’t worry, I’ll sneak in the finance. Since Tea is the Chef, groceries seem appropriate. When you go to the grocery store you may be like me, and have a list. Big shout...
The Great Email Experiment (or, Why Your Inbox is the Best Social Media Channel to Grow Your Biz)
Last month, a couple of folks I know (yep…Carney folks!) were lamenting the fact that there seemed to be an unusual number of people unsubscribing — or, worse! complaining about SPAM — every time they sent an email to their lists. Feelings of panic,...
Turbo-Boost Your Brand using Social Media (+ 4 Unique Ways to be Human)
Four Calling Birds… It’s Day 4 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment we’ve got an awesome case study on how to do things that work, plus I give you four new ways to...
Return on Influence: The Revolutionary Power of Klout, Social Scoring and More (an Interview with the Author)
Mark Schaefer stopped in at the Word Café last week and we had a chance to talk recently about his new book, Return on Influence. Here are the highlights: Q: How did you decide to write this book? I have to be honest…I’ve been watching this whole Klout...
Is Your Ideal Client Trying to Tell You Something?
Last month in the Digital Dining Room we focused on Market Research. Specifically, how the heck do you find out what your Ideal Client is ready and willing to pay for? Because there’s a difference between them needing and wanting something. Traditional business...
Over-Exposed: When Too Much Marketing is Bad for Business
It happens about the same time every year. We all get a barrage of emails and see a tsunami of ads, blog posts, and offers for a certain program that starts with a B. Affiliate marketers — even people we trusted! — were hawking their bonuses left and...
Book Marketing Lessons from a Finance Rockstar
As the President of Small Business Finance Forum, Nicole Fende, aka the Numbers Whisperer™ is a credentialed actuary with experience as a Chief Financial Officer, Investment Banker, and successful entrepreneur. She’s also the author of the new book, “How...
Why Marketing Plans and Content Strategies Help Create Real Sales
You’ve got a product or service and you want people to buy it, right? First things first. Have you done your homework (e.g., written a plan)? Does your plan include a content strategy? If you’re like 90% of those I talk to, the answer is no. And guess...
Table Talk Q&A: How Do I Expand My Local Business to the National Level?
Question: My corporate training business has been doing well in the local markets where we live. But how to do we get national clients and expand our business? On a small budget of course. How can we get that kind of reach to potential corporate clients without...
After the Sale: How to Create Strong Client Relationships
Everything is about relationships. (Marketing, too.) That extends to things we do after the sale. After all, it’s much easier to keep a client than to find a new one. If your client relationships aren’t as strong as you’d like them to be, it may be...
Wordalicious: How to Choose the Tastiest Words to Tell Your Story
“Words, are our most inexhaustible source of magic. They are our most potent forms of enchantment. Rich with the power to hurt or heal.” — Dumbledore, Harry Potter and the Deathly Hallows Yes, words have a great deal of power. Here’s a short...
Passion and Purpose: Why They’re Both Crucial to Your Brand
We branding folk talk a lot about passion and purpose. In fact they’re two key elements you must figure out if you want to make sure your business has a fighting chance for success. Why? Because Passion is what gets your motor running. It sparks and fuels your...
10 Quantum Leap Actions to Create a Stand-Out Brand
Ten Lords a-Leaping… It’s Day 10 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment I give you ten quantum leap actions from ten “Lords” of branding on how to create a stand-out...
The Secret Way To Grow A Successful Business Really Fast With No Effort At All*
This is a guest post by Carol Lynn Rivera. *That was a lie. Just like it is every time you read it in a headline or on a blog or in an email and every time you hear it in a webinar or hinted at in a sales pitch. But did I get your attention? Ok, I admit to a teensy...
We’re All Guinea Pigs Now: Life and Business as Continual Experiments
A guest post by Zeus Yiamouyiannis. What if, underneath it all, your carefully planned and wished-for life was nothing more than an adventurous experiment? Would that free you or strike terror into your heart? What if you were both the guinea pig and the dude in the...
Feed Us a Story
Stories are food. Feed everyone and be willing to let them feed you, too. Remember humans love stories — it’s hardwired into how we learn and grow. Why did you start your business? That’s a story. Who are your best customers (and what makes them the best)? That’s...
7 Ways to Use Facebook to Find and Research Your Target Market
Back in the day, if you wanted to really understand your customers, you’d need to pay dearly for the information. Market Research firms around the world still command a pretty penny for conducting statistically valid research projects for the big corporations...
The Goldlilocks Zone: How Many Times Should You Share Your Offer?
Julia leaned back in her chair and watched her laptop power-up. Coffee. It was 5:42 in the morning. And coffee was about the only coherent thought she could muster. She opened her Google calendar. What time is that appointment again? She had a 10:30 call with a...
10 Solid Tips for Marketing Your Online Courses
This is a guest post from one of our Digital Dining Room members, Abe Crystal of ruzuku.com. If there’s one question we hear at ruzuku over and over again, it’s, “How do I effectively market and promote my online course?” Fundamentally? Marketing your...
Social Media is Bullshit: An Interview with the Author, Brandon Mendelson
Meet Brandon Mendelson (aka BJ Mendelson), an ex-marketer whose recently published book, “Social Media is Bullshit,” has been getting mostly favorable reviews. (A lot of the flack comes from folks who make a living from social media.) You can listen to the...
Features vs. Benefits: The Stories that Produce Sales
The $64,000 question is: Do your customers want to buy what you're selling? If you've done your homework (i.e., market research), and you know without a doubt that your product or service is something people need and/or want, yet you still fail to generate sales, then there's something missing in your marketing messages. In short, you're not "speaking" your customer's language (either online or in person).
The Remarkable Purple Carrot: A Marketing Parable
Here in the West, purple carrots aren't a commonly found in your local produce departments. In fact, you'll probably have to go out of your way, by searching for them at the fringes: places like your farmer's market or a specialty grocer. There's a little vegetable stand near my house where I can find maybe 3 or 4 at any given time (mostly because there's a woman who comes in every morning and buys nearly all of them for herself). The shop owner literally can't keep enough of these guys on hand. In short, these guys are special. Remarkable even. And they're almost certainly a topic of conversation when served to dinner guests. They're so special, they make the chef look special, too.
Just Say No to “Fast Food” Marketing: 10 Tips for Healthy Marketing on a Budget
When you’re really hungry, it’s easy to opt for fast-food. It’s cheap and it’s quick, and it gets the job done. But a Whopper isn’t beef bourguignon. There’s about a 2-hour difference in the time it takes to create them. The Whopper...
Your Brand and the Marketing Rule of 7
Seven Swans a-Swiming! It’s Day 7 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment we’ll dive into the Marketing Rule of 7. Never heard of it? Read on! Let’s start off today with a visualization...
Strut Your Stuff: 9 Examples of Edutainment Branding
Nine Ladies Dancing! It’s Day 9 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment I’ve got 9 great videos for you. These are excellent examples of how you can use the strategy of...
How I Grew Site Traffic by 60% in Three Months: A Peek into the Small Biz Branding Contest
As many of you noticed, we recently wrapped up the First Annual Tastiest Small Biz Brand Award campaign. The event/marketing efforts lasted nearly three months and worked to accomplish (or surpass!) several goals. These were: Help establish Word Chef authority in the...
Solopreneurs and Online Marketing: How Do You Compare to Your Peers?
Do you make your money independently? As a solo professional, freelancer or “solopreneur?” If the answer is yes, please read on… Wearing all the hats AND looking good while you do it isn’t as easy most people think. Your marketing hat might be...
5 Ways to Make Your Marketing Stick
When I was still a youngster (in the days before the Internet was considered a valid way to get your message out), I spent my nights and weekends at the UC Davis Extension learning the "official" rules of "Product-Price-Place-Promotion." One of my first professors (I think his name was Mr. Aguilar) had a strange attachment to the term "pasta marketing." He must've used this term at least twice in every class. His point was that lots of people do their marketing like they cook their pasta: they throw it against the wall to see if it's done. If it sticks, they think it's good. And if doesn't, well...you go back to the drawing board.
