Marketing Strategies
Stop Talking and Listen! Making Sales by Fulfilling Customer’s Needs
This is a guest post by Gina Smith So, you’ve perfected your pitch. You’ve spent hours understanding the needs and desires of your customers. You’ve created the best possible products and/or services. You’ve rehearsed in front of family,...
Is Your Ideal Client Trying to Tell You Something?
Last month in the Digital Dining Room we focused on Market Research. Specifically, how the heck do you find out what your Ideal Client is ready and willing to pay for? Because there’s a difference between them needing and wanting something. Traditional business...
Case Study: Creating an About Page that Works
Did you know that your About Page is one of your website’s most important tools? For some of us, it’s probably one of THE most-visited pages on the entire site. And that’s because people want to know who they’re about to do business with. Are...
Collaborations: 12 Ways to Build Your Brand
12 Drummers Drumming! Wow! It’s the last day of the 12 Days of Branding! If you missed any of the series thus far, you can find them here. In today’s installment we look at how to use collaborations to build a strong brand. When you think of drummers drumming, what...
Game-Changers Wanted: I Need Your Advice
Note: Recently, I published a post about blowing things up. That post literally got more comments than any other post I’ve ever received on this site. Clearly, I’m not the only one frustrated by the system as it exists. I’ve been getting a lot of...
No, You’re NOT Stupid (Or, How to Keep Your Brain from Melting When Things Don’t Work)
A guest post by Zeus Yiamouyiannis. Is it possible for a Ph.D. in education (me) to take a half-day getting his website email up and going? (Drum roll…) Yes, it is. You’re kidding. I mean, c’mon, this should take a few minutes, right? Umm, not exactly. I know what you...
Wordalicious: How to Choose the Tastiest Words to Tell Your Story
“Words, are our most inexhaustible source of magic. They are our most potent forms of enchantment. Rich with the power to hurt or heal.” — Dumbledore, Harry Potter and the Deathly Hallows Yes, words have a great deal of power. Here’s a short...
Over-Exposed: When Too Much Marketing is Bad for Business
It happens about the same time every year. We all get a barrage of emails and see a tsunami of ads, blog posts, and offers for a certain program that starts with a B. Affiliate marketers — even people we trusted! — were hawking their bonuses left and...
Add Your Secret Sauce: Five Ways to Add Your Personality to Your Website or Blog
Your "Secret Sauce" is your personality. It's the flavor that you bring to everything you do. And it comes across in many ways -- your voice, your style and your sense of humor. When you interact with real-live human beings, your secret sauce is pretty evident. Most of the time, people can "get" who you are after just a few brief conversations.
Storytelling à la Reality TV: What The Next Food Network Star can teach you about marketing
I'm normally not drawn to reality TV shows. I'll admit a wee addiction in the past -- especially the early years of American Idol and The Apprentice. But I nipped those habits in the bud after a few seasons. It was easy. I just cancelled my cable. But at the beginning of this year, I moved in with my boyfriend and rediscovered my love of reality TV through The Next Food Network Star. The main idea of the show is to find the next FN "star" (while also promoting FN and its current cast). But here's what you can learn from watching...
Bigger Bang for your Marketing Bucks (and grocery dollars)
A guest post by Nicole Fende, the Numbers Whisperer™ We’re going to start by talking groceries. Don’t worry, I’ll sneak in the finance. Since Tea is the Chef, groceries seem appropriate. When you go to the grocery store you may be like me, and have a list. Big shout...
Social Media is Bullshit: An Interview with the Author, Brandon Mendelson
Meet Brandon Mendelson (aka BJ Mendelson), an ex-marketer whose recently published book, “Social Media is Bullshit,” has been getting mostly favorable reviews. (A lot of the flack comes from folks who make a living from social media.) You can listen to the...
Wanna Be My Plus One? Why I’m Falling in Like with Google + (and Why You Might, Too)
About a month ago, I made a conscious decision to spend more time over on Google+. I did this knowing that the odds are you’re not hanging out there (yet) — even if you do have a G+ account. I did this even though I have no desire to learn some newfangled...
Why Marketing Plans and Content Strategies Help Create Real Sales
You’ve got a product or service and you want people to buy it, right? First things first. Have you done your homework (e.g., written a plan)? Does your plan include a content strategy? If you’re like 90% of those I talk to, the answer is no. And guess...
Case Study: Create a Content Strategy to Support Your Launch
Last month in the Digital Dining Room, the group’s mission was to identify their main business goal for the final quarter of the year and then to develop a content strategy to support it. Here’s how we got them there: Step One: Brainstorm ideas using a...
My Big Why: On Motives, Mentors, and Defining Moments
Every hero has one: an origin story. Bruce Wayne watched a mugger brutally kill his parents when he was just a child. Peter Parker found his inner hero after a radioactive spider bit him. Buffy discovered she was “The Chosen One” and learned to leverage her slayer...![[Infographic] Solopreneurs: How We Market Online – 2012 Survey Results](http://storybistro.com/wp-content/uploads/food-growth.jpg)
[Infographic] Solopreneurs: How We Market Online – 2012 Survey Results
What We’re Doing, What’s Working and What’s Not Created from survey data collected from nearly 1,200 respondents during June 2012. A full length research report is also available. For more, click here. Embed this Infographic <a...
From Guest Post to Published Author: An Interview with Beth Hayden of “Pinfluence”
Beth and I met last year in a guest blogging class taught by Jon Morrow, and it wasn’t long before we’d hit it off. We’ve even managed to meet up in person a few times, and it’s always an energizing exchange when we get the chance to talk. This...
Lovably Unpopular: An Interview with Erika Napoletano and a Chance to Win Her New Book
Unless you’ve been living under a rock, you know that around here, figuring out your Secret Sauce is a pretty huge deal. That’s why I was so excited about the chance to talk with Erika Napoletano (the person behind the persona at RedHeadWriting.com)....
Solopreneurs and Online Marketing: What’s Working, What’s Failing
Just last month, we wrapped up a survey here on the topic of Solopreneurs and their online marketing practices. The goal? To find out exactly what folks are doing, what’s working for them and what’s failing. To establish some benchmarks — not...
10 Solid Tips for Marketing Your Online Courses
This is a guest post from one of our Digital Dining Room members, Abe Crystal of ruzuku.com. If there’s one question we hear at ruzuku over and over again, it’s, “How do I effectively market and promote my online course?” Fundamentally? Marketing your...
What Small Biz Owners Can Learn from Superbowl Ads (Besides How to Waste Ungodly Amounts of Money)
I must confess: beyond the pleasures that come with watching a slew of manly men in tight pants run around and get sweaty, I’m not really a fan of football. I watch to support Mr. Perfect’s interests and because (let’s face it) he’s holding the...
Case Study: Using Email Marketing to Deepen Relationships
Last month in the Digital Dining Room, the group’s mission was to create a welcome email that would help them get to know their subscribers on a deeper level. Here’s how we got them there: Step One: Brainstorm three questions they could ask a new...
Biggest Business Lesson of the Year: Be (Gasp!) Human
Earlier this month, I talked about the Bears (and how to keep them from eating your business). That post sort of explains the comeback to small biz ownership I made last year. But it’s not the whole story. Nope. See, this is the anniversary of something pretty...
Designing a Brand that Works: 6 Key Eye-Catching Elements
Six Geese a-Laying! It’s Day 6 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment we’ll look at the six key elements of using design to create memorable visual representations for your brand. Set...
The PB&J Guide to Building a Tasty Brand
Peanut Butter and Jelly. Two simple, timelessly appealing ingredients. Like most of us, you probably became a fan in childhood. Of the PB&J, I mean. I know it was the only thing my little brother would eat. Period. White bread, creamy peanut butter and grape jelly...
Table Talk Q&A: How Do I Expand My Local Business to the National Level?
Question: My corporate training business has been doing well in the local markets where we live. But how to do we get national clients and expand our business? On a small budget of course. How can we get that kind of reach to potential corporate clients without...
How to Keep Bears from Eating Your Business
If you’ve ever been camping in bear country, you know the drill. Lock up your food. Keep your trash safely stowed. And for cryin-out-loud, don’t feed the bears! When it comes to your business, it’s also a wise idea to safeguard something...
Real-life Brands Find Clarity and Their Secret Sauce
“Clarity is power.” (author unknown) Over the years, the one challenge most of my consulting clients have in common is still the same: a struggle to define themselves. Sound familiar? Most of them know what their business is about and what they have to...
How to Launch During the Holidays without Crying in Your Wine
This is a guest post by Michelle Nickolaisen. Launch stress is awful at the best of times, but it’s definitely not something you want to have mess with your holidays. There are a lot of factors to launching during or after the holidays without ripping your hair...
Doctor Who’s Favorite (Marketing) Dish: Fish Fingers and Custard!
“New mouth, New rules!” — The Doctor Worried that your marketing sounds a lot like everyone else’s? It happens. To the best of us! Usually because we’re too insecure to throw away those sales page blueprints and email templates and create...
How to Stand Out from the Crowd and Build Something that Matters
I have news for you. I’m not Brian Clark. I don’t have his name recognition or his mad copy writing skillz. I’m also not Danielle LaPorte or Marie Forleo or even Danny Iny. Nor am I looking for World Domination. And it’s not that I don’t...
Return on Influence: The Revolutionary Power of Klout, Social Scoring and More (an Interview with the Author)
Mark Schaefer stopped in at the Word Café last week and we had a chance to talk recently about his new book, Return on Influence. Here are the highlights: Q: How did you decide to write this book? I have to be honest…I’ve been watching this whole Klout...
Needs and Desires: How to Use a Focus Group to Uncover the Good Stuff
Stuck in research land again? Trying to get inside the mind of your Ideal Client? Maybe you’ve heard about this thing called a “focus group” and you thought, Yeah, that’s what we need to do! Mmmm. Perhaps. A focus group can be helpful. It can...
(Infographic) If Your Blog Were a Beer, What Kind Would it Be?
I always love when food (or in this case, drink) and marketing come together. Once you’ve read thru this infographic, share what flavor you think your blog is in a comment below… If Your Blog Were A Beer… infographic by...
5 Goldenly Creative Ways to Tell Your Brand Story
Five Go~lden Rings! It’s Day 5 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment we look at 5 creative examples of how to tell your brand story. One of the easiest places to tell your story is the...
Brandscaping: An Interview with the Author, Andrew M. Davis
Just before Christmas, I picked up a new book called “Brandscaping: Unleashing the Power of Partnerships.” And I really enjoyed it. So much so, that I added it to my Must Read Marketing List and then reached out to the author for an interview. Andrew Davis...
The Remarkable Purple Carrot: A Marketing Parable
Here in the West, purple carrots aren't a commonly found in your local produce departments. In fact, you'll probably have to go out of your way, by searching for them at the fringes: places like your farmer's market or a specialty grocer. There's a little vegetable stand near my house where I can find maybe 3 or 4 at any given time (mostly because there's a woman who comes in every morning and buys nearly all of them for herself). The shop owner literally can't keep enough of these guys on hand. In short, these guys are special. Remarkable even. And they're almost certainly a topic of conversation when served to dinner guests. They're so special, they make the chef look special, too.
No More Marketing: Why I’m Done
What I’m about to tell you might kill my business, but I have to say it: I’m done (yes, you can stick a fork in me). I’ve never wanted to build an empire — at least not one whose sole purpose was “bigger, better marketing.” And a...
True Confessions: I’m Afraid You’ll Find Out I’m a Marketing Fraud
There, I said it. One of my deepest fears laid out for the whole world to see: I’m not really who you think I am. Mostly — like 99% of the time — I’m actually pretty confident. I know that I know my stuff. But every now and then something...
5 Ways to Make Your Marketing Stick
When I was still a youngster (in the days before the Internet was considered a valid way to get your message out), I spent my nights and weekends at the UC Davis Extension learning the "official" rules of "Product-Price-Place-Promotion." One of my first professors (I think his name was Mr. Aguilar) had a strange attachment to the term "pasta marketing." He must've used this term at least twice in every class. His point was that lots of people do their marketing like they cook their pasta: they throw it against the wall to see if it's done. If it sticks, they think it's good. And if doesn't, well...you go back to the drawing board.
Context Matters: How to Stop Confusing People and Connect With a Hungry Audience
Meet Joshua Bell. He’s HUGE in the classical music world. A few years ago, he posed as a street musician in in Washington DC, and nobody paid him any attention. Normally, if you want to see this guy play, you have to shell out a minimum of $100 (that’s for...
How to Reach Your Target Market in a Down Economy
Recently, I wrote a post called It’s All About YOU. (That’s the page you might want to bookmark and visit later as it was made especially for our readers to share themselves and their questions — no expiration date!). Today, I address a question from Karen...
30 Must Reads: My Best Marketing Reading List
I love to read (duh). And when I’m not reading supernatural romances, I’m devouring nonfiction business and self improvement titles. (Amazon loves me!) The following list encompasses some of my favorite, and most recommended titles in the field of...
After the Sale: How to Create Strong Client Relationships
Everything is about relationships. (Marketing, too.) That extends to things we do after the sale. After all, it’s much easier to keep a client than to find a new one. If your client relationships aren’t as strong as you’d like them to be, it may be...
How Well Do You Tell Your Brand’s Story?
This past weekend I attended (via simulcast) Andrea Lee‘s Lasting Lead Generation event. It was three days of fabulous teaching, coaching and delivery of actionable content. And I gotta say, she really knows her stuff! One of the first exercises she had us do...
Brainfluence: An Interview with the Author
Roger Dooley, the author of Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing, stopped by the Word Cafe for a quick chat about his new book. Here are the highlights: TS: How did you get started with neuromarketing, Roger? RD: Practically my...
Speak Up! Why and How to Find Your Voice
This is a guest post by Zeus This week I quadrupled sign-ups for my mailing list, and re-taught myself some valuable lessons: Trust yourself. Be original in voice. Put quality first. Tap into your existing community. Write what you know. Here’s what happened: My...
Your Bank Account is Half-Full Because Your Marketing is Half-Hearted
You have a pretty good understanding of what needs to be done (marketing-wise) in your business. You read all the advice (it’s pretty much the same from blog to blog). You know you need a marketing plan. You know you need to do x-y-z on a regular basis. But...
10 Quantum Leap Actions to Create a Stand-Out Brand
Ten Lords a-Leaping… It’s Day 10 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment I give you ten quantum leap actions from ten “Lords” of branding on how to create a stand-out...
Expressing Brand Values: 3 Case Studies
…Three French Hens! It’s Day 3 of the 12 Days of Branding. If you missed any of the series thus far, you can find them here. In today’s installment I give you three examples of small business brands with solid core values that know how to walk the...
Deep Fried Kool-Aid: a Marketing Parable
There's a guy in San Diego named Charlie who likes to fry things. Weird things that most people would never think of. Stuff like Klondike bars, Girl Scout cookies, and Pop Tarts.
How I Grew Site Traffic by 60% in Three Months: A Peek into the Small Biz Branding Contest
As many of you noticed, we recently wrapped up the First Annual Tastiest Small Biz Brand Award campaign. The event/marketing efforts lasted nearly three months and worked to accomplish (or surpass!) several goals. These were: Help establish Word Chef authority in the...
NaNoWriMo: Postcards and Love Letters from the Chef
November is National Novel Writing Month (aka NaNoWriMo). And, even though I won’t be working on my novel, I want to push myself to create some new writing habits. At first I thought I’d try my hand at short stories. But then I remembered my Box... I have...
10 Ways to Spice Up Your Writing and Let YOUR Voice Shine Through
Your writing is tight. Authoritative. You're already speaking directly to one reader. Not using jargon. And yet...It still sounds like it could've been written by anyone in your industry. Here are 10 ways to make sure YOUR voice and personality shine through your writing.
How to Stand Out, Stand Up, and Help Change the Business World
Do you look the same as your competitors? SOUND the same? You might find this hard to believe, but even with my branding background, I’ve had a blind spot about HOW to stand out from the crowd. Differentiation — that fancy word for your Unique Value...
The Downton Abbey Guide to Building a Passionate Tribe
You may not know Lady Gaga from Lady Grantham. Yet. But the odds are good that you do. Why? Because Downton Abbey is one of the most popular British sensations to hit the US (and the world) since…well, The Beatles. And it’s not just because the characters have...
The Goldlilocks Zone: How Many Times Should You Share Your Offer?
Julia leaned back in her chair and watched her laptop power-up. Coffee. It was 5:42 in the morning. And coffee was about the only coherent thought she could muster. She opened her Google calendar. What time is that appointment again? She had a 10:30 call with a...
5 Marketing Lessons from Celebrity Chefs
Except for my client Rebecca Joseph (aka The Rabbi Chef), your goal is probably not to be the Next Food Network Star. But there's a whole lot that celebrity chefs can teach us about working in a crowded marketplace. The successful ones truly excel at building their brands and growing their fan base. How do they do it? Here are five of their marketing strategies that you can (and should) adopt today:
Your Secret Sauce: 9 Steps to Create an Addicting Brand
If you’ve been a freelancer or a small business owner for even a few months, I’m sure you’ve heard the advice, “Differentiate, or die.” The experts are like a dog with a bone: “Nail down your USP, if you want to succeed,” they say....
Just Say No to “Fast Food” Marketing: 10 Tips for Healthy Marketing on a Budget
When you’re really hungry, it’s easy to opt for fast-food. It’s cheap and it’s quick, and it gets the job done. But a Whopper isn’t beef bourguignon. There’s about a 2-hour difference in the time it takes to create them. The Whopper...
Visual Marketing: A Review and Interview with the Authors
I recently spoke with Anita Campbell of SmallBizTrends.com and BizSugar.com and David Langton of Langton Cherubino Group — the co-authors of “Visual Marketing: 99 Proven Ways for Small Businesses to Market with Images and Design.” If you’d like...
The Baconomics of Branding (or, How to Bring Home More by Being Different)
True story: Mr. Perfect and I are moving in together in 3 weeks. Sure. It’s just across town. But the headaches are still the same: find just the right place; do gobs of paperwork; make tons of phone calls to various utilities; simultaneously pack-sell-or-trash...
Are You Smokin’ a Joint (Venture)? Why Collaboration MUST Come First
I’ve been doing a lot of hanging out with freakishly cool kids. (Have you noticed?) First came the Word Carnival carnies. (An ever-growing close-knit tribe of bloggers who write for the small biz crowd.) We’ve been together for almost nine months now. Then...
The Essential Guide to a Basic Business Plan (or, How to Avoid ‘The Tactic Trap’)
This is a guest post by Jessica Oman of Write Ahead. Did you hear the one about the entrepreneur who hired bikini-clad models to market a delicious organic barbecue sauce to moms with young kids? …Didn’t think so. This is a typical example of what...
Wordification: Cook Up a Creative Title, Brand or Product Name
You’ve seen other people do it. Stephen Colbert used to do it all the time. George Bush (Jr) is probably still doing it. Both of them got pretty famous for their efforts (although, for different reasons). That word they create is sometimes called a portmanteau,...
Vision and Mission: Your Two Brand Messengers
Two turtle doves… It’s Day 2 of the 12 Days of Branding. If you missed Day 1, you can find it here. In today’s installment we talk about two important foundations for any brand: The Vision and Mission. If you could wave your magic wand and create a...
The Art of Growth: An Interview with Tara Gentile
Everyone has a different idea of what it means to grow their business. Some of us think we need to reach for 6- or 7-figures. Others would prefer a 4-hour work week. And then there are those who would just like to be able to pay the bills and put a little away for...
The Secret Way To Grow A Successful Business Really Fast With No Effort At All*
This is a guest post by Carol Lynn Rivera. *That was a lie. Just like it is every time you read it in a headline or on a blog or in an email and every time you hear it in a webinar or hinted at in a sales pitch. But did I get your attention? Ok, I admit to a teensy...
Can You Fail-proof Your Business?
(Hint: Not Bloody Likely) You’ve all heard Ben Franklin’s infamous quote: “…in the world nothing can be said to be certain except death and taxes.” Yes, we’ve got a slew of new technology now, but unless there’s a magic spell...
Marketing: It’s Not What You Think (and, Why Knowing the Truth Matters)
During our mentoring wrap-up call last week, I asked Zeus for some feedback. I wanted to know what I might’ve done better or differently during our time together — something that could’ve possibly made a bigger difference to him and his marketing...
Table Talk Q&A: How Do I Pick the Best Marketing Strategies for My Business (and Avoid Wasting Time/Money)?
Question: There are SO many resources, opportunities for learning, mentors, etc., how can I efficiently choose the marketing technique(s) that will most likely align with my business plans, goals and industry? How do I best allocate my limited resources (time/$) to...
Features vs. Benefits: The Stories that Produce Sales
The $64,000 question is: Do your customers want to buy what you're selling? If you've done your homework (i.e., market research), and you know without a doubt that your product or service is something people need and/or want, yet you still fail to generate sales, then there's something missing in your marketing messages. In short, you're not "speaking" your customer's language (either online or in person).
Collaborate in the (Online) Kitchen and Yield Exponential Results
Have you ever tried to do something big? No, I mean, massively huge -- something even a little audacious? If you haven't, you're missing out on one of the best adventure of your life. But if you have, then you know you can't really pull off something enormous without the help of other people. Which is why my Entrepreneur's Manifesto calls you to "Collaborate in the Kitchen. Here's a story about one woman who is doing just that...
Feed Us a Story
Stories are food. Feed everyone and be willing to let them feed you, too. Remember humans love stories — it’s hardwired into how we learn and grow. Why did you start your business? That’s a story. Who are your best customers (and what makes them the best)? That’s...
When You Just Need to Get ‘Er Done! Employees vs. Independent Contractors
You’re at the crossroads. (And I totally feel your pain.) We both know there aren’t enough minutes in the day to finish up all that work on your plate. Clients are trying to track you down. And the emails and phone calls are coming in faster than you can...
Quirky Much? How Your Oddities, Flaws and Peculiar Habits Help Build a Stronger Brand
You and I may never meet in real life. So there are a few things you might never learn about me. The fact that I’m 6 ft. tall, for instance. Or, that I generally operate on the “piles and post-its” filing system. (But those are just surface quirks....
Storytelling: How to Captivate Your Prospects and Grow Your Business
Humans. We all love a good story. Especially if they’re true. Ever watched a movie based on a true story? This weekend, I found myself engrossed in “Big Miracle.” It’s based on the true story of the international effort to rescue a family of...
Build Your Brand and Your Business Without Cash (A True Story!)
When I first started my consulting practice I used a combination of just three funding sources: savings, credit cards and a little thing called barter. Bartering can be great fun — especially when you find someone who has what you need and who needs what you...
