Community & Relationship Building
Case Study: Using Email Marketing to Deepen Relationships
Last month in the Digital Dining Room, the group’s mission was to create a welcome email that would help them get to know their subscribers on a deeper level. Here’s how we got them there: Step One: Brainstorm three questions they could ask a new...
Add Your Secret Sauce: Five Ways to Add Your Personality to Your Website or Blog
Your "Secret Sauce" is your personality. It's the flavor that you bring to everything you do. And it comes across in many ways -- your voice, your style and your sense of humor. When you interact with real-live human beings, your secret sauce is pretty evident. Most of the time, people can "get" who you are after just a few brief conversations.
Bad Table Manners: 39 Ways to Kill Valuable Business Relationships
No man is an island. — John Donne You’ve probably heard the Golden Rule of Sales: that folks only do business with those they know, like and trust. It’s true. The Better Business Bureau’s Standards of Trust are built on this maxim. Luckily,...
Collaborate in the (Online) Kitchen and Yield Exponential Results
Have you ever tried to do something big? No, I mean, massively huge -- something even a little audacious? If you haven't, you're missing out on one of the best adventure of your life. But if you have, then you know you can't really pull off something enormous without the help of other people. Which is why my Entrepreneur's Manifesto calls you to "Collaborate in the Kitchen. Here's a story about one woman who is doing just that...
The Quantum Mechanics of Manifesting Your Community
I’m the oldest of 6 kids. And I’ve always been overly enthusiastic about my own ideas. Which of course means, I’m bossy a natural leader. Whether I was organizing a backyard production of Cinderella with my siblings (and any other neighborhood kid...
Why Mistakes aren’t as Evil as You Think
This is a guest post by one of our own Word Chef tribe members, Matthew Turner. Mistakes have a really bad reputation, and that’s something I hope to change. I’m not suggesting you make them on purpose, because trust me, you don’t have to —...
#Follow Friday Much? My Love-Hate Relationship with Fan Base-Building Tactics
Yes, we all know it’s about quality, not quantity. But still. It’s tempting to want to take shortcuts with building your connections on social media. After all, at some point, you DO need a critical mass to help you get traction. But when we stoop to...
The Gamified Tribe: A Case Study
Just over 8 weeks ago, in preparation for our upcoming season of “Prosperity’s Kitchen,” I called for volunteers for a little experiment in gamification. You might think it’s just a buzzword, but “gamification” is one way to create...
Dinner Conversations: Engage Your Fans Online
Troll the interwebs and you'll find plenty of advice on how to avoid killing your business relationships with email and other technologies. We've all gotten so used to texting, tweeting and tagging each other, that we've forgotten how important it is to actually use our phones. And I'm just as guilty as the rest of you. So how do you bridge the gap? How do you turn an online lead (like a Facebook Fan) into a paying customer?
Lovably Unpopular: An Interview with Erika Napoletano and a Chance to Win Her New Book
Unless you’ve been living under a rock, you know that around here, figuring out your Secret Sauce is a pretty huge deal. That’s why I was so excited about the chance to talk with Erika Napoletano (the person behind the persona at RedHeadWriting.com)....
Brandscaping: An Interview with the Author, Andrew M. Davis
Just before Christmas, I picked up a new book called “Brandscaping: Unleashing the Power of Partnerships.” And I really enjoyed it. So much so, that I added it to my Must Read Marketing List and then reached out to the author for an interview. Andrew Davis...
The Downton Abbey Guide to Building a Passionate Tribe
You may not know Lady Gaga from Lady Grantham. Yet. But the odds are good that you do. Why? Because Downton Abbey is one of the most popular British sensations to hit the US (and the world) since…well, The Beatles. And it’s not just because the characters have...
Are You Smokin’ a Joint (Venture)? Why Collaboration MUST Come First
I’ve been doing a lot of hanging out with freakishly cool kids. (Have you noticed?) First came the Word Carnival carnies. (An ever-growing close-knit tribe of bloggers who write for the small biz crowd.) We’ve been together for almost nine months now. Then...
5 Marketing Lessons from Celebrity Chefs
Except for my client Rebecca Joseph (aka The Rabbi Chef), your goal is probably not to be the Next Food Network Star. But there's a whole lot that celebrity chefs can teach us about working in a crowded marketplace. The successful ones truly excel at building their brands and growing their fan base. How do they do it? Here are five of their marketing strategies that you can (and should) adopt today:
